Class Policies

WORKSHOP/CLASS POLICIES:  PLEASE READ

Class Size Policy: 

We require a minimum of 5 guests to hold a workshop/class/event as scheduled unless otherwise stated in the description.  We will contact you if the class needs to be postponed and will issue you a class voucher in the full amount you originally paid.  You will be able to use your class voucher for any future class at Our Daily Gnome.  

Refund Policy:

*Due to the custom nature of our projects and business, we do not offer refunds.

*We understand emergencies happen. If you cannot attend on the class date you registered for, please call 757-819-7982 within 48 hours of the class or email us at classes@ourdailygnome.com ASAP and we will be happy to transfer your registration to a future class within a 60 day time frame. If you wish to receive a refund, there will be a 50% cancellation fee applied to cover cost endured for supplies, staffing, etc. 

*If you need to cancel an open craft hour reservation, please do so 2 hours prior to your reservation, in order to be given a voucher for another date/time (vouchers expire after 30days). 

*If you do not show up for a class or event without contacting us 48 hours prior, you forfeit any refunds or exchanges.

*If a class/event/workshop is cancelled by Our Daily Gnome, we will issue a class voucher or refund.

*No exceptions are made for the Cancellation Policy. This allows us to make appropriate preparations and offer an available spot to other students when a class is full/sold out.